
Strategic Recovery Specialist
7 days ago
We are seeking a skilled Strategic Recovery Professional to join our team. As a key member of our organization, you will play a vital role in developing and executing high-performing recovery strategies to maximize collections from aged overdue accounts.
The ideal candidate will have expertise in pre-delinquency management (PDM) and X-Bucket recovery strategies, with a strong analytical background in delinquency forecasting, risk segmentation, and collections optimization. Additionally, the successful candidate will possess experience with digital collection tools, AI-based analytics, and fintech repayment solutions.
Responsibilities:- Develop proactive PDM strategies to identify customers at risk of missing payments before they enter delinquency.
- Leverage in-house tool AI-based risk models, BI dashboards, and early warning signals to segment high-risk borrowers and implement early interventions.
- Implement automated digital engagement (SMS, WhatsApp, IVR calls, emails, in-app notifications) to encourage timely payments.
- Collaborate with sales teams and DSMG to improve collection efficiency in X bucket along with customer onboarding and risk profiling for better portfolio quality.
- Expertise in PDM management and X-Bucket recovery strategies.
- Strong analytical skills in delinquency forecasting, risk segmentation, and collections optimization.
- Experience with digital collection tools, AI-based analytics, and fintech repayment solutions.
- Proficiency in Excel, SQL, and BI tools for performance tracking & reporting.
- Knowledge of RBI/NBFC collection regulations and ethical recovery practices.
MBA/PGDM in Finance, Business, or a related field.
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Debt Recovery Specialist
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