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Recovery Officer

2 weeks ago

Navi Mumbai, India Contegrate Entrepot Private Limited Full time

As a Recovery Officer, you will play a pivotal role in the recovery process, employing your expertise to recover owed money while maintaining a customer-centric approach. To excel in this role, you must possess a deep understanding of the recovery process and demonstrate proficiency in various key areas.

**Key Qualifications and Skills**:

- Proven expertise in the recovery process.
- Strong proficiency in MS Office and database management.
- Exceptional negotiation and persuasion skills.
- A track record of success in working with targets and tight deadlines.
- A team player with outstanding time-management skills.
- Outstanding interpersonal and communication skills.

**Key Responsibilities**:

- Prior working experience in recovery is essential.
- Maintain a precise and up-to-date record of outstanding debts.
- Develop and execute a strategic plan of action to recover owed money efficiently.
- Utilize various communication channels to locate and contact debtors.
- Regularly update account status and our internal database.
- Ensure compliance with legal requirements when pursuing legal action becomes necessary.
- Handle customer questions and complaints in a professional and efficient manner.
- Negotiate payoff deadlines and create reasonable payment plans.
- Build trust and rapport with debtors, fostering positive relations.
- Identify gaps in the recovery process and recommend effective solutions.

**Salary**: From ₹20,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8828838030