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Production Order Specialist
3 weeks ago
A highly skilled Production Order Coordinator is needed to oversee the entire production process from receiving customer orders to shipping the finished products. The ideal candidate will have excellent communication and coordination skills, with a strong attention to detail and ability to work under pressure.
Main Responsibilities- Receiving and Verifying Orders: The successful candidate will receive customer orders, verify order information, product specifications, quantity, delivery date, price, packaging requirements, and special customization requests.
- Production Process Follow-up: Liaise with the production department, workshop, and planning department to synchronize order requirements and clarify delivery milestones. Track production progress daily, such as material receipt, production process completion status, and semi-finished product and finished product status.
- Material Coordination: Collaborate with the procurement department to confirm the arrival of raw and auxiliary materials required for the order, verify that the material specifications and quantities match the order requirements, and assist in expediting or replacing any material shortages or anomalies to avoid disrupting production.
- Quality and Shipping Management: Follow up on order quality inspection, IQC, OQC. If quality issues arise, coordinate with the QC and production departments to develop corrective plans and provide feedback to the sales team. After confirming that the finished product is qualified, liaise with the logistics department to arrange shipment, prepare shipping documents, delivery note, packing list, certificate of conformity, etc., and verify logistics information, shipping address, contact person, transportation method to ensure safe and timely delivery of goods.
- Order Archiving and Feedback: After order completion, organize and archive order-related materials, original order, communication records, production quality inspection shipping documents. Regularly summarize issues encountered during order follow-up, such as reasons for delivery delays and frequent anomalies, and provide feedback to supervisors to help optimize the order follow-up process.
- Experience Requirements: 1-3 years of experience in order follow-up work at a manufacturing company.
- Required Skills: Communication and Coordination, Detail Control, Stress Tolerance, Tool Skills (Proficiency in Office software, especially Excel, with a mastery of data entry, ledger statistics, and basic functions such as VLOOKUP and SUM).
- Qualifications required: Strong sense of responsibility, initiative, strong time management skills, and a results-oriented mindset focused on ensuring orders are shipped on time and to quality.
Cell phone reimbursement, Health insurance, Paid sick time, Provident Fund
Work EnvironmentIn-person work environment