Technical Expert: Customization and Integration

Job Title: Customization Developer

\helpers started the Digital Transformation of Enterprise Technology Solutions team keeps Europe's biggest entertainment brand running smoothly by providing the digital technologies, tools, and systems our colleagues need to work productively and collaboratively no matter where they are. Our team is built around five core capabilities: Enterprise Resource Planning platforms; workplace solutions; enablement and automation; value stream realization and governance; and transformation and change management.\

The Enablement Applications team is responsible for optimizing a broad suite of software products, across Project / Programme Management, Collaboration and DevOps. EnApps work closely with business users across the whole of Sky Group to ensure they have the right technology tools at their fingertips. It's a growing team who work closely with some of the most innovative technology suppliers in the world.

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Key Responsibilities:

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• Design and deliver high-quality complex customizations within Sky's Clarity PPM platform, combined with clear, detailed, and accurate supporting documentation.\
• Contribute to Sky's Clarity PPM strategy and identifying/delivering platform enhancements.\
• Contribute to managing and maintaining Sky's Clarity PPM On-Premise platform including maintaining infrastructure.\
• Resolve technical bugs, including root cause analysis, clean-up, and prevention of future occurrences: on-call support will be required.\
• Work closely with business users to understand their requirements and provide effective solutions.\
• Develop and maintain technical documentation to ensure that all stakeholders have access to relevant information.\
• Identify opportunities for process improvements and implement changes as needed.\
• Collaborate with other teams to ensure seamless integration of customizations into existing systems.\
• Maintain up-to-date knowledge of industry trends and emerging technologies to stay ahead of the curve.\
• Participate in code reviews and provide constructive feedback to improve code quality.\
• Assist in troubleshooting and resolving technical issues.\
• Support the development and maintenance of Clarity PPM integrations with other systems.\
• Develop and maintain relationships with key stakeholders to ensure successful project outcomes.\
• Perform other duties as required by the role.\
• Ensure adherence to company policies and procedures.\
• Stay organized and manage competing priorities to meet deadlines.\
• Communicate effectively with both technical and non-technical stakeholders.\
• Continuously improve processes and contribute to the growth and success of the organization.\
• Be adaptable and flexible in a fast-paced environment.\
• Follow established security protocols and procedures.\
• Maintain confidentiality when dealing with sensitive information.\
• Support training and development initiatives to enhance skills and knowledge.\
• Engage in regular self-assessment and seek feedback from others to improve performance.\
• Contribute to creating a positive and inclusive team culture.\
• Participate in regular meetings and communication sessions.\
• Take ownership of personal growth and professional development.\
• Stay informed about new technologies, methodologies, and best practices.\
• Support organizational goals and objectives.\
• Display professionalism and maintain a safe working environment.\
• Manage stress and prioritize tasks effectively.\
• Build strong relationships with colleagues and stakeholders.\
• Act with integrity and maintain the highest level of ethics and professionalism.\
• Focus on continuous improvement and innovation.\
• Provide excellent customer service.\
• Embody the company values and mission statement.\
• Develop a deep understanding of the organization's vision and strategic objectives.\
• Collaborate with cross-functional teams to drive results.\
• Use data-driven insights to inform decision-making.\
• Drive innovation through experimentation and learning.\
• Operate in compliance with regulatory and industry standards.\
• Champion diversity, equity, and inclusion initiatives.\
• Develop a comprehensive plan to achieve short-term and long-term goals.\
• Effectively allocate resources to maximize impact.\
• Monitor and measure progress toward goals.\
• Implement strategies to mitigate risks and optimize outcomes.\
• Strengthen partnerships with external organizations.\
• Invest in employee development and succession planning.\
• Enhance collaboration between departments and teams.\
• Improve customer satisfaction and loyalty.\
• Guarantee fair treatment and equal opportunities for all employees.\
• Establish robust and secure systems and processes.\
• Comply with internal and external policies, procedures, and regulations.\
• Engage in ongoing evaluation and refinement of strategies.\
• Boost operational efficiency and effectiveness.\
• Build trust with customers and partners through open communication.\
• Promote flexibility and adaptability in a rapidly changing environment.\
• Anchor decisions on factual evidence and rational analysis.\
• Uphold the highest standards of professionalism, integrity, and ethics.\
• Sustain exceptional customer experiences through personalized care.\
• Preserve stakeholder expectations while driving meaningful changes.\
• Infuse data-driven insights into the fabric of organizational culture.\
• Engineer collaborative environments with accountability.\
• Deliver consistent and enduring top-class performance.\
• Eliminate fragmentation in task execution.\
• Foster sustainable continuity of services.\
• Vigorously pursue development and synergy.\
• Exercise independent critical thinking and review data critically.\
• Stimulate dialogue that enhances creative ideas and inspirations.\
• Celebrate milestones of achievements, wins, or incredible performances.\
• Systematically apply consistent, structured approaches to making informed decisions.\
• Integrate essential, potentially conflicting perspectives into cohesive unity.\
• Utilize analytics and performance metrics to navigate roadblocks strategically.\
• Transmit leverage understood intelligence to worldwide territory vigorously.\
• Fuel design principles aligned with paradigm innovations.\
• Leverage predispositions whereas striving assimilation.\
• Extend employable possibilities seeking minimal unwanted situations.\
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