Life Insurance Business Process Manager

17 hours ago


Amrāvati, Maharashtra, India beBeeCompliance Full time ₹ 1,20,00,000 - ₹ 1,50,00,000

Bharti AXA Life Insurance is committed to delivering value-for-money life insurance and savings solutions.

As a leading life insurance provider in India, we ensure accessibility and convenience for our customers through our extensive network of over 200 branches across the country.

We have been recognized as a Great Place to Work for four consecutive years, fostering a positive work environment that encourages growth and development.

The ideal candidate will be responsible for leading CRM and Complaint system projects with energy, efficiency, and end-to-end ownership.

This role requires a dynamic and detail-driven individual with hands-on knowledge of life insurance business processes and policy life cycle.

Responsibilities:

  • Lead CRM and Complaint system projects
  • Handle queries and route them correctly at L1 level
  • Manage stakeholders' expectations while working under pressure

Requirements:

  • Strong understanding of SDLC
  • Excellent production support skills
  • Resource and time management ability
  • Proficiency in JIRA or other ticketing and project management tools
  • SQL queries, VAPT risk and mitigation

Benefits:

  • Dynamic and detail-driven work environment
  • Opportunity to work on CRM and Complaint system projects
  • Chance to develop skills in life insurance business processes and policy life cycle

About Us:

We are a leading life insurance provider in India, committed to delivering value-for-money life insurance and savings solutions. Our extensive network of over 200 branches across the country ensures accessibility and convenience for our customers.



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