Key Account Manager

3 weeks ago


Mumbai, Maharashtra, India Leapswitch Networks Pvt Ltd Full time

**About the Role**

At Leapswitch Networks Pvt Ltd, we are looking for a skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing relationships with our reseller partners who sell our BareMetal Cloud Dedicated Servers and Cloud VPS services.

**Responsibilities**

  • Develop and maintain strong relationships with existing reseller accounts.
  • Work closely with resellers to understand their business needs and objectives.
  • Create customized plans and strategies to help resellers maximize their sales and profitability.
  • Serve as the main point of contact between Leapswitch Networks and reseller accounts.
  • Provide timely and accurate information to incoming customer order status and product knowledge requests.
  • Collaborate with cross-functional teams within the company, including Sales, Technical Support, and Product Management, to ensure a seamless customer experience.
  • Proactively identify account risks and develop contingency plans to resolve issues.
  • Upsell and cross-sell Leapswitch Networks products and services to resellers.
  • Monitor sales performance metrics and make adjustments to strategies as needed.
  • Conduct regular business reviews and planning sessions with reseller accounts.
  • Identify and prospect potential new reseller partners in line with company objectives.
  • Develop and implement strategies for onboarding new partners.
  • Work closely with the sales team to transition new accounts smoothly into managed relationships.

**Requirements**

  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum of 3 years of experience in Account Management, preferably in the IT or Cloud Services industry.
  • Strong understanding of Dedicated Servers and Cloud VPS technologies.
  • Exceptional communication skills, both written and verbal.
  • Excellent organizational and multitasking skills.
  • Proven ability to drive sales and generate new business.
  • Proficient in Hubspot or similar CRM software and Google Docs/Microsoft Office Suite.
  • Must be able to work in a fast-paced, ever-changing environment.
  • Demonstrated ability to acquire new business and onboard new accounts effectively.

Leapswitch Networks Pvt Ltd is an equal opportunity employer and encourages people from all backgrounds to apply.


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