Key Account Manager
3 weeks ago
**About the Role**
At Leapswitch Networks Pvt Ltd, we are looking for a skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for managing relationships with our reseller partners who sell our BareMetal Cloud Dedicated Servers and Cloud VPS services.
**Responsibilities**
- Develop and maintain strong relationships with existing reseller accounts.
- Work closely with resellers to understand their business needs and objectives.
- Create customized plans and strategies to help resellers maximize their sales and profitability.
- Serve as the main point of contact between Leapswitch Networks and reseller accounts.
- Provide timely and accurate information to incoming customer order status and product knowledge requests.
- Collaborate with cross-functional teams within the company, including Sales, Technical Support, and Product Management, to ensure a seamless customer experience.
- Proactively identify account risks and develop contingency plans to resolve issues.
- Upsell and cross-sell Leapswitch Networks products and services to resellers.
- Monitor sales performance metrics and make adjustments to strategies as needed.
- Conduct regular business reviews and planning sessions with reseller accounts.
- Identify and prospect potential new reseller partners in line with company objectives.
- Develop and implement strategies for onboarding new partners.
- Work closely with the sales team to transition new accounts smoothly into managed relationships.
**Requirements**
- Bachelor's degree in Business, Marketing, or a related field.
- Minimum of 3 years of experience in Account Management, preferably in the IT or Cloud Services industry.
- Strong understanding of Dedicated Servers and Cloud VPS technologies.
- Exceptional communication skills, both written and verbal.
- Excellent organizational and multitasking skills.
- Proven ability to drive sales and generate new business.
- Proficient in Hubspot or similar CRM software and Google Docs/Microsoft Office Suite.
- Must be able to work in a fast-paced, ever-changing environment.
- Demonstrated ability to acquire new business and onboard new accounts effectively.
Leapswitch Networks Pvt Ltd is an equal opportunity employer and encourages people from all backgrounds to apply.
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