Luxury Retail Manager

3 days ago

Ellore, Andhra Pradesh, India beBeeLuxury Full time ₹ 10,00,000 - ₹ 12,00,000

As a Boutique Operations Manager, you will lead overall store performance while maintaining luxury standards. This role requires strong sales leadership, team management, operational excellence, and a passion for delivering exceptional client experiences.

Responsibilities
  • Drive the store to achieve and exceed monthly and annual sales targets.
  • Identify business opportunities and implement strategies to grow revenue.
  • Monitor key performance indicators (KPIs) such as conversion rates, average transaction values, client acquisition, and repeat clients, taking corrective action when needed.
  • Earn every client interaction reflects luxury brand values and ethos.
  • Builts a culture of personalized clienteling and post-sale follow-up.
  • Organize and host private client events, previews, and activations.
  • Act as a brand ambassador, maintaining impeccable grooming, etiquette, and storytelling standards.
  • Recruit, train, and mentor client advisors, assistants, and support staff.
  • Provide ongoing feedback, conduct product knowledge and service training sessions.
  • Foster a motivated and luxury-driven team culture.
  • Oversee inventory management, stock movement, and safe-room protocols.
  • Authorize stock in/out, sales invoices, and client documentation.
  • Coordinate audits and compliance with security and safe-room teams.
  • Ensure daily completion of bank deposits and card settlements.
  • Maintain store presentation, visual merchandising, and ambience to luxury standards.
  • Enforce standard operating procedures (SOPs) related to client service, security, and operational processes.
  • Ensure compliance with human resources, finance, and incentive policies.
Requirements
  • 6–10 years of luxury retail experience, with at least 3 years in a managerial role.
  • Proven record of leading teams and achieving sales targets.
  • Strong operational expertise in inventory, finance, and compliance.
  • Excellent communication skills in English.
  • Polished grooming, refined etiquette, and luxury presence in client interactions.
  • Passion for luxury goods and creating memorable client experiences.

Our ideal candidate is a results-driven professional with a proven track record in luxury retail management. If you possess excellent leadership skills, a keen eye for detail, and a passion for delivering exceptional client experiences, we encourage you to apply.

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