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Senior Customer Experience Product Developer
3 weeks ago
The Product Team drives the development of solutions that meet customer needs, focusing on simplicity, scalability, and user-centricity.
About the OpportunityAs a key member of the team, you will contribute to building products by combining empathy, data insights, and structured problem-solving. Working closely with cross-functional teams, you'll help define product roadmaps, improve user experiences, and drive measurable outcomes.
This role is ideal for someone with a strong foundation in product thinking and a passion for delivering impactful solutions with increasing independence.
Key Responsibilities:- Represent customer needs and develop features that cater to their requirements.
- Understand business needs and customer expectations to inform product roadmaps.
- Develop deep customer understanding through market research, experimentation, user testing, and data analysis.
- Define and analyze metrics that inform product success.
- Lead cross-functional teams (engineering, design, etc.) to deliver product outcomes with minimal managerial support.
- 1-5 years of relevant product management experience.
- Empathy towards customer needs, concerns, and experiences.
- Basic Product Thinking.
- Strong, structured problem-solving.
- Technology grounding.
- Effective written and verbal communication skills.