
Senior Customer Experience Engineer
6 days ago
Senior CRM QA Engineer Job Description
A leading retail organization is seeking a talented Senior CRM QA Engineer to join their team. In this role, you will be responsible for designing, developing and maintaining front-end and back-end components to enhance customer experience.
As a key member of the Retention Technology team, you will oversee the design, development and maintenance of complex multi-channel customer experience projects using Agile methodologies (Scrum/Kanban).
Collaborate with cross-functional teams including UX/UI designers, developers, and stakeholders to ensure cohesive integration and functionality across the stack.
Responsibilities
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