
Unlock Customer Experiences
2 days ago
Our organization is dedicated to enhancing customer experiences and streamlining business processes. A dynamic team comprising high-talent product managers drives the development of innovative payment services across leading platforms today and tomorrow.
We prioritize control, simplicity, and consistency in our capabilities and features. As a Senior Product Associate on the Tokenization team, you will design solutions that meet customer needs while delivering exceptional customer experiences.
Key Responsibilities:
- Collaborate with product, analytics, business, and engineering partners to develop and lead product strategies.
- Create intuitive product experiences for complex data insights and workflows to help customers understand proposed solutions.
- Provide Tokenization domain expertise to the agile development team and facilitate workshops.
- Work closely with the analytics team to track and curate actionable reports/metrics.
- Convert business requirements into user stories and process flows for the development team and other stakeholders.
- Ensure the team accurately translates requirements into working technical designs, test plans, and scripts to serve customer needs.
- Conduct pre-release reviews, including regression testing and Quality assurance, to certify releases as production-ready.
Required Skills and Qualifications:
- 3+ years of experience in product management, financial services, and digital.
- Possess a passion for understanding customer needs and demonstrated ability to build digital products.
- Ability to think strategically and connect the dots to the bigger picture.
- Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders.
- Strong understanding of product development using Agile/Scrum.
- Bachelor's degree or equivalent work experience.
Preferred Skills and Qualifications:
- Experience in online payments, including wallets and digital payment journeys.
- Knowledge of Application Programming Interfaces and engineering practices.
We value our employees and recognize diversity and inclusion as essential components of our company culture.
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