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2 weeks ago
We are seeking a results-driven EdTech Collections Specialist to join our team in Rohini West, Delhi. This role is focused on managing collections through voice processes, ensuring timely recovery while fostering a positive customer experience.
Key Responsibilities- Make outbound/inbound calls to students/customers to facilitate collections and resolve payment issues.
- Negotiate payment terms effectively and document all interactions accurately.
- Meet or exceed monthly collection targets by coordinating with sales, finance, and support teams.
- 1-3 years of experience in collections, preferably within the EdTech sector.
- No managerial profiles considered.
- Proficient in English communication and negotiation.
- Familiarity with CRM systems and Excel.
The estimated salary for this position is ₹500,000 - ₹800,000 per annum, depending on experience. Attractive performance-based incentives and career growth opportunities within a prominent EdTech company make this role an excellent choice for motivated professionals.
Qualifications- Analytical Skills: Strong problem-solving abilities and attention to detail.
- Project Management: Ability to multitask and prioritize tasks effectively.
- CRM skills: Experience in using CRM software and tools.
- Excellent Communication and Sales skills.
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