EdTech Collections Specialist

2 weeks ago


Narela, Delhi, India Aimlay Pvt Ltd ( Recruitment ) Full time
Job Overview

We are seeking a results-driven EdTech Collections Specialist to join our team in Rohini West, Delhi. This role is focused on managing collections through voice processes, ensuring timely recovery while fostering a positive customer experience.

Key Responsibilities
  • Make outbound/inbound calls to students/customers to facilitate collections and resolve payment issues.
  • Negotiate payment terms effectively and document all interactions accurately.
  • Meet or exceed monthly collection targets by coordinating with sales, finance, and support teams.
Requirements
  • 1-3 years of experience in collections, preferably within the EdTech sector.
  • No managerial profiles considered.
  • Proficient in English communication and negotiation.
  • Familiarity with CRM systems and Excel.
Salary and Benefits

The estimated salary for this position is ₹500,000 - ₹800,000 per annum, depending on experience. Attractive performance-based incentives and career growth opportunities within a prominent EdTech company make this role an excellent choice for motivated professionals.

Qualifications
  • Analytical Skills: Strong problem-solving abilities and attention to detail.
  • Project Management: Ability to multitask and prioritize tasks effectively.
  • CRM skills: Experience in using CRM software and tools.
  • Excellent Communication and Sales skills.


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