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Virtual Operations Manager

2 weeks ago

Amrāvati, Maharashtra, India beBeeOperations Full time US$ 43,200 - US$ 1,04,800

Job Title: Virtual Operations Manager

Location: Remote

Type: Full-Time / Contract-Based

About the Role

We are seeking a detail-oriented and proactive Virtual Operations Manager to manage daily operations, ensuring smooth handling of client orders, vendor coordination, quote preparation, scheduling, and customer communication.

This role is critical to keeping everything moving behind the scenes. You will work directly with management and act as the operational backbone of the business—interfacing with clients, suppliers, and internal systems while managing timelines and deliverables.

Key Responsibilities

Order Management & Coordination:

  • Manage the lifecycle of client orders from inquiry to delivery
  • Prepare quotes using templates and coordinate with vendors for pricing and lead times
  • Track open orders, follow up on shipments, and flag delays

Vendor & Client Communication:

  • FOLLOW up with packaging suppliers, logistics partners, and custom brokers
  • Handle incoming calls and emails from clients and provide timely responses
  • Maintain clear and professional communication records with all parties

Operations & Scheduling:

  • Maintain ClickUp lists and Ticket Management Systems with daily and weekly to-dos
  • Set and track internal deadlines, flag overdue tasks, and provide reminders
  • Summarize key activities in executive updates to the founder

Documentation & Admin:

  • Maintain accurate CRM records and update spreadsheets regularly
  • Organize invoices, spec sheets, artwork files, and delivery schedules in Google Drive
  • Help with logistics documentation, data entry, and client onboarding

Requirements & Skills

Essential Requirements:

  • 5+ years of experience in administrative, operations, or client support roles
  • Excellent written and spoken English; clear and professional communicator
  • Strong organization, time management, and follow-up skills

Preferred Requirements:

  • Proficient with Google Workspace, ClickUp, Slack, and CRM platforms (training provided)
  • Ability to juggle multiple threads and move tasks to completion without handholding
  • Comfortable managing external relationships (vendors, logistics, suppliers)

Benefits

What You'll Gain:

  • Long-term role with a fast-growing business
  • Direct collaboration with the founder for high-level exposure
  • Flexible working hours with remote setup