Counseling Services Specialist

1 month ago


Gurgaon, Haryana, India Epstom Full time
Job Summary

Epstom is seeking a skilled Tele-Counsellor to provide emotional support and guidance to individuals in need. As a key member of our team, you will be responsible for conducting assessments, developing personalized treatment plans, and offering practical strategies for coping with various challenges.

Key Responsibilities
  • Provide telephonic counseling services to individuals seeking emotional support and guidance.
  • Conduct assessments of clients' mental health needs and concerns.
  • Develop and implement personalized treatment plans based on clients' goals and circumstances.
  • Utilize active listening and empathy skills to create a supportive and non-judgmental environment.
  • Offer guidance and practical strategies for coping with stress, anxiety, depression, relationship issues, and life transitions.
  • Provide crisis intervention and suicide prevention support when necessary.
  • Maintain accurate and confidential client records and documentation.
  • Collaborate with a multidisciplinary team to ensure comprehensive care.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment. A strong understanding of mental health principles and practices is also essential.



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