Car Service Expert

2 days ago

Vellore, Tamil Nadu, India beBeeAutomotive Full time ₹ 8,00,000 - ₹ 12,00,000

We are seeking a professional with excellent communication skills to join our team as an Automotive Service Advisor. The ideal candidate will have strong organizational ability, a passion for cars, and the capacity to manage service schedules, customer follow-ups, and service documentation.

Key Responsibilities:
  1. Greet customers and understand their vehicle service needs
  2. Provide accurate service estimates and timelines
  3. Coordinate between customers and technical team to ensure smooth service delivery
  4. Follow up with customers on service progress and post-service satisfaction
  5. Maintain accurate service records and manage appointments
  6. Promote additional services and genuine spare parts when appropriate
Required Skills and Qualifications:
  • Minimum 2+ years experience in automotive service advisory role or customer service in automotive industry
  • Good understanding of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper preferred)
  • Excellent communication and interpersonal skills
  • Organized, customer-centric, and solution-oriented
  • Passion for automobiles and eagerness to learn
Benefits:

This is an exciting opportunity to work in a growth-oriented environment with competitive salary and career growth potential.

We are committed to providing a positive and supportive work environment that encourages teamwork, innovation, and continuous learning.

About Us:

We specialize in diagnostics, repairs, and servicing of luxury vehicles like BMW, Mercedes, Porsche, and Mini Cooper. Our goal is to provide exceptional service and build long-term relationships with our customers.

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