
Technical Solutions Specialist
1 day ago
- Design and configure Monday.com boards, dashboards, and automations to meet client requirements across project management, CRM, and service workflows.
- Translate business requirements into scalable Work OS solutions through discovery workshops and collaborative sessions.
- Build integrations using tools like Zapier, Make, and Monday.com APIs to connect with third-party platforms.
- Lead training and onboarding sessions for clients, empowering them to adopt Monday.com as a central platform for cross-team collaboration.
- Collaborate closely with sales and support teams to ensure smooth implementations and long-term platform adoption.
- Analyze usage data to refine configurations and proactively recommend enhancements that align with client goals.
- Troubleshoot platform issues and coordinate with Monday.com support when needed.
- 2-4 years of experience in SaaS implementations.
- Proficiency in JavaScript, Python, or similar.
- Experience with Monday.com's APIs.
- Hands-on experience with Monday.com including dashboards, automations, formulas, integrations, and custom boards.
- Strong understanding of business process mapping and solution architecture.
- Familiarity with Monday.com apps marketplace and building custom workflows.
- Excellent client-facing communication skills and ability to translate business needs into technical solutions.
- Strong problem-solving skills.
- Monday.com Work Management Core or Admin, CRM, Service Management Certification.
- Experience with other project management tools.
- Familiarity with data visualization tools.
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