Passenger Support Services Specialist
2 days ago
About the Role
Tata Consultancy Services is looking for a Passenger Support Services Specialist to join our team. As a Passenger Support Services Specialist, you will be responsible for addressing passenger-related queries and concerns in a timely and efficient manner.
Key Responsibilities:
- Addressing passenger queries and concerns via phone, email, or in-person.
- Resolving issues related to flight schedules, ticketing, and baggage.
- Collaborating with other teams to resolve complex passenger issues.
- Providing exceptional customer service to ensure high levels of passenger satisfaction.
- Staying up-to-date with airline policies and procedures to ensure accurate information is provided to passengers.
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