Customer Experience Team Member
4 days ago
**Job Summary**
We are looking for a Customer Experience Team Member - Airport Services to join our team. As a key member of our airport operations team, you will play a vital role in ensuring seamless passenger experience by providing expert support to airport check-in staff.
In this role, you will be responsible for resolving queries related to boarding and seating, addressing ancillary services like seating, baggage, and upgrades, and working closely with airport booking offices to resolve reservations.
**Key Responsibilities**
- Providing critical support to airport check-in staff
- Resolving passenger issues related to boarding and seating
- Addressing queries connected with ancillary services like seating, baggage, and upgrades
**Benefits**
At Tata Consultancy Services, we offer a range of benefits that promote work-life balance, career growth, and personal development. Our comprehensive benefits package includes health insurance, retirement plans, employee assistance programs, and opportunities for professional training and certifications.
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