Customer Service Professional

9 hours ago


Aligarh, Uttar Pradesh, India beBeeSkill Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Support Role

We are seeking experienced professionals to fill the position of Customer Support Executive.

  • This role involves interacting with customers via phone, email, or intercom to address their queries and resolve issues in a timely and professional manner.
  • The ideal candidate will possess excellent communication skills, be able to work under pressure, and maintain a high level of professionalism throughout their interactions.

Key Responsibilities:

  1. Respond promptly to customer inquiries and concerns via phone, email, or intercom.
  2. Follow established procedures to resolve customer complaints and escalate complex issues to senior team members.
  3. Ensure efficient use of company resources and systems while maintaining a high level of customer satisfaction.

Requirements:

  • Excellent verbal and written communication skills.
  • Basic knowledge of customer service principles and telephone etiquette.
  • Ability to remain calm, composed, and professional in high-pressure situations.
  • Computer literacy and basic IT skills.
  • Minimum qualification: 12th Pass or Graduate.

What We Offer:

  • Competitive compensation package.
  • Opportunities for career growth and development.
  • A supportive and collaborative work environment.
  • Access to training and development programs.


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