
Growing Customer Service Opportunity
1 week ago
About the Role:
We are seeking a dedicated and efficient customer service professional to provide exceptional support to our international customers.
Key Responsibilities:
- Respond to customer inquiries via email, chat, and phone in a professional and courteous manner
- Resolve issues by collaborating with internal teams and escalating complex problems as needed
- Maintain accurate records of interactions in our CRM system
- Contribute to process improvements by identifying repeated or trending issues
Requirements:
- 0-2 years of experience in customer service (internships count)
- Fluency in written and spoken English
- A calm, empathetic, and solution-oriented mindset
- Ability to manage time, multitask, and stay organized
- Graduate degree in any stream
- Bonus: Previous experience in e-commerce or working with global customers
What We Offer:
We are a remote-first, fast-growing organization that values people who take ownership and bring a human touch to every interaction. If you're looking for a place to learn, grow, and make customers genuinely happy, this is it.
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