IT Support Professional

19 hours ago


Bengaluru, Karnataka, India Assiduus Full time
Job Summary

We are seeking a skilled IT Support Professional to join our team at Assiduus, a leading e-commerce accelerator. As an IT Support Professional, you will be responsible for maintaining, upgrading, and managing our software, hardware, and networks.

About Us

Assiduus is a dynamic and innovative company that has been accelerating global sales with tech finesse since 2018. We have been ranked #8 in the Deloitte Fast 50 and recognized by In 5000 and Forbes. Our team of over 100 members worldwide makes us the 3rd largest E-commerce Accelerator.

Key Responsibilities
  • Maintain and upgrade our software, hardware, and networks
  • Support and manage all employee operating systems - Mac, Windows
  • General maintenance of all IT-related hardware and software
  • Provide effective IT assistance across all aspects of the business
  • Evaluate and troubleshoot problems encountered with Desktop/Laptop hardware, software, and peripherals
Requirements
  • Bachelor's degree in engineering or related fields
  • 4+ years of experience with Windows desktop, Laptops, and server support
  • Excellent problem-solving skills and interpersonal communication skills
  • Good knowledge of Google Workspace & Microsoft solutions
  • Knowledge of system security, backups, monitoring tools like Acronis or Apex, and cybersecurity
  • Certification not limited to CompTIA Security+, Microsoft System Administrator Certification, or Networking Course Certifications from recognized institutes
Salary and Benefits

The estimated salary for this role is around $70,000 - $90,000 per year, depending on location and experience. At Assiduus, we offer a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional growth and development.



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