Customer Service Representative Position

2 weeks ago


Varanasi, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 6,50,000

Job Description:

We are seeking a dedicated and customer-focused professional to join our team as a Customer Support Executive. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience.

The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Handle incoming calls and respond to customer queries in a timely and professional manner.
  • Make outbound calls to customers for follow-ups, feedback, or information updates.
  • Resolve product/service-related issues effectively, escalating when necessary.
  • Maintain a high level of customer satisfaction by providing accurate information and support.
  • Document all customer interactions and update CRM systems.
  • Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.
  • Work closely with the team to improve service standards and processes.

Required Skills & Qualifications:

  • Graduate / Diploma (any discipline).
  • 0–2 years of experience in customer support (voice process). Freshers are welcome.
  • Excellent verbal communication skills in English and local language.
  • Good listening skills, patience, and empathy when dealing with customers.
  • Basic computer knowledge (MS Office, Email, CRM tools).
  • Ability to work in shifts (if required).


  • Varanasi, Uttar Pradesh, India beBeeCommunication Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Customer Service RepresentativeKey Responsibilities:Assess and resolve customer inquiries, requests, and complaints via telephone calls.Utilize sound judgment to make decisions within established procedures for each service request.Manage and update customer interactions daily on an account-wise basis.Achieve key performance targets and ensure...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Opportunity: Customer Service RepresentativeAbout the RoleThis is a unique chance to be part of a dynamic team as a Customer Service Representative. The successful candidate will be responsible for handling day-to-day operations, supervising staff and ensuring high-quality service standards are met.Key Responsibilities:Manage front desk, housekeeping,...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000

    We are seeking an experienced Customer Service Representative to join our team. The ideal candidate will have a proven track record of delivering excellent customer service and support.Job Responsibilities:Billing: Process and manage billing transactions in accordance with E-Invoicing rules.Customer Queries: Respond to customer inquiries regarding GST,...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Summary:We are seeking a highly motivated and customer-focused individual to fill the role of Customer Service Representative.This position involves being the first point of contact for customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience across various channels including phone, email,...


  • Varanasi, Uttar Pradesh, India beBeeService Full time ₹ 5,00,000 - ₹ 8,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to fill the role of Customer Service Representative. As a key member of our support team, you will be responsible for delivering exceptional customer service, ensuring customer satisfaction, and providing a seamless customer experience.The successful candidate will...


  • Varanasi, Uttar Pradesh, India beBeeCustomerService Full time ₹ 50,00,000 - ₹ 85,00,000

    Customer Service RepresentativePlease note that Hindi proficiency is a must.Job Overview:Deliver exceptional customer service through live chat or email support.Ensure seamless and outstanding customer experience provided.Stay up-to-date with the company's platform/product, including market conditions.Effectively manage and follow up on inquiries/complaints...


  • Varanasi, Uttar Pradesh, India Westbury Kommerce Full time

    Position Title: Customer ServiceEducation: Graduate / Postgraduate Experience: 10 yearsLocation: Bengaluru Role DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...


  • Varanasi, Uttar Pradesh, India beBeeCommunication Full time ₹ 15,000 - ₹ 18,000

    Job OpportunityBuilding a positive relationship with customers is crucial for enhancing the image and reputation of an organization. To achieve this, it is essential to maintain a courteous and friendly demeanor when interacting with clients.Engage in outbound communication with customers to foster trust and rapport.Develop strong interpersonal skills to...


  • Varanasi, Uttar Pradesh, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Customer Support SpecialistMain Responsibilities:Manage customer inquiries via various communication channels.Provide timely, professional, and empathetic responses to ensure exceptional customer satisfaction.Collaborate with cross-functional teams to resolve customer concerns efficiently.Contribute to the development of customer service standards...


  • Varanasi, Uttar Pradesh, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Key Responsibilities:Respond to customer queries promptly and professionally.Resolve issues or escalate them to the appropriate department following standard procedures.Utilize company resources efficiently while maintaining professional communication.Support team leads by handling routine tasks during their absence.Report operational challenges or service...