Technical Telephony and Call Center Expert

Job DescriptionWe are seeking a skilled Cloud Telephony Specialist to join our team. As a key member, you will be responsible for designing, developing, and managing telephony systems across the enterprise.Your primary focus will be on optimizing IVR, ACD & Dialer systems using high-tech methodologies and ensuring seamless integration with various...

Technical Support SpecialistEmpowering customers with passion and urgency, we are a community of inspired professionals. Over four decades, we have evolved and led the market with innovative technologies.We are seeking a skilled technical professional to join our remote working environment. As a key member of our team, you will provide technical assistance...

Role: UCCE EngineerSummary:We are seeking an experienced engineer to install and configure Cisco Contact Center Enterprise components.Key Responsibilities:Install and configure UCCE components, including ICM, CVP, CUIC, Finesse, CCMP, VVB, and CUSP.Collaborate with cross-functional teams to design and implement efficient call flows.Provide consulting and...

Job Title: AR Call Center RepresentativeThis position is responsible for delivering exceptional customer service and support via phone calls. The ideal candidate should possess strong communication skills, a neutral accent, and a good understanding of US culture.Key Responsibilities:Provide customer service support and resolve inquiries, requests, and...

Job Title: Cloud Infrastructure ExpertWe are seeking a seasoned cloud infrastructure expert to provide technical support and guidance for the design, deployment, and management of VMware Cloud Foundation (VCF) solutions.Key Responsibilities:Provide technical expertise in planning, implementing, and managing VCF upgrades, including VxRail (VOV)...

Job OpportunityWe are seeking a seasoned sales professional with 6-8 years of experience in HVAC sales, specifically in data centers. The ideal candidate will have a deep understanding of liquid cooling solutions, AI, and HPC technology, as well as expertise in the hyperscale and colocation markets.Key Responsibilities:Generate sales revenue from large data...

About our team: We deliver digital engineering and technology services to leading companies worldwide. Our approach focuses on execution and innovation to drive business results.Job Title : Cisco UCCE CVP EngineerKey Responsibilities:We are seeking a highly skilled engineer to design, implement and maintain complex contact center solutions using Cisco UCCE...

Job Title: Technical Support ExpertThis is a full-time remote role where you will provide technical support, troubleshoot issues, and assist with desktop computers and general information technology needs.The specialist will handle help desk support and ensure that IT-related issues are resolved promptly to maintain seamless operations.Key...

Network Engineer - Data Center ExpertJob Overview:We are seeking an experienced Network Engineer to support and manage our data center environment, with a focus on Cisco Tetration platform operations.Key Responsibilities:Provide Level 2 operational support for Cisco Tetration, including day-to-day monitoring, troubleshooting, and maintenance of network...

Job Title: Technical Solutions ExpertRole OverviewWe are seeking a skilled and adaptable professional to fill the role of Technical Solutions Expert.This position requires a strong foundation in full stack development, project management, and effective communication skills.The ideal candidate will serve as a technical liaison between clients and our...