Pharmacy Operations Manager

2 days ago

Gulbarga, Karnataka, India beBeeProfessional Full time ₹ 45,00,000 - ₹ 85,00,000
Job Title:
Pharmacy Professional

A detail-oriented pharmacy professional is required to manage and oversee pharmacy operations. The ideal candidate will be responsible for dispensing medications, ensuring compliance with regulations, providing expert advice to customers, and maintaining high standards of pharmaceutical care.

The successful candidate will have a strong understanding of prescription decoding, medical abbreviations, and handwriting recognition. They will also have excellent communication and customer service skills, as well as the ability to provide clear explanations regarding medications and their usage.

Responsibilities include:

  • Prescription Fulfilment: Attend prescriptions at the counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
  • Stock Management & Substitution: Source unavailable medications from in-house pharmacies to ensure 100% fulfilment of prescriptions.
  • Patient Counselling: Provide patients with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
  • Delivery Coordination: Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines.
  • Customer Support & Inquiries: Manage inbound calls, providing drug information, patient education, and responding to queries related to drug therapy and home delivery orders.
  • Cash Handling: Assist with cash transactions and billing when needed.
  • Proper Storage & Security: Ensure medications are stored correctly, including temperature-sensitive drugs.
  • Inventory Verification: Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date.
  • Regular Stock Audits: Perform physical stock counts twice a week and verify fast-moving items daily.

Requirements:

  • Minimum Bachelor's degree in Pharmacy (B. Pharm)
  • Valid pharmacist license
  • Minimum 1-3 years of experience in retail pharmacy settings

Key Skills:

  • Strong knowledge of prescription decoding, medical abbreviations, and handwriting recognition
  • Excellent communication and customer service skills
  • Ability to provide clear explanations regarding medications and their usage
  • Attention to detail and high level of accuracy in dispensing medicines

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