Customer Retention Strategist

2 days ago


Nashik, Maharashtra, India beBeeRetention Full time ₹ 15,00,000 - ₹ 25,00,000
Customer Retention Strategist

We're seeking a skilled Customer Retention Strategist to spearhead CRM campaigns across diverse categories.

  • Develop and execute comprehensive CRM strategies, collaborating with internal stakeholders and external partners.
  • Manage daily operational tasks, including coordination with creative, category, product, and analytics teams.
  • Design customer journeys across lifecycle touchpoints, leveraging segmentation, personalization, and journey mapping expertise.
  • Build data-driven dashboards and report on campaign performance, driving insights and learnings to inform future strategies.
  • Oversee relationships with CRM vendors, ensuring timely resolution of operational issues and tracking new feature rollouts.

Key Requirements:

  • 3-5 years of experience in CRM or lifecycle marketing, preferably in consumer tech or e-commerce.
  • A strong analytical mindset with experience in campaign reporting and A/B testing.


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