Amazon Area Manager
14 hours ago
This role is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Job Overview
An Area Manager at Amazon Fresh Fulfillment Center is responsible for leading all budgetary, people development, and operations objectives. This includes managing and leading a team of Team Leads, coaching, and mentoring to ensure performance objectives are met, building positive employee relations, and developing leadership bench strength within the Fulfillment Center.
Main Responsibilities
- Drives Operational Excellence: Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.
- Performance Management: Sets/clarifies requirements and expectations for Area Managers. Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments.
- Best Practices Sharing: Takes proactive steps to ensure that best practices are shared across all departments, shifts, and among the network.
- Cross-Functional Collaboration: Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives.
- Operational and Personnel Issues: Able to address operational and personnel issues affecting functional area. Surfaces issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager, and/or HR.
Focal Areas
- Safety: Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department.
- Productivity Requirements: Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
- Labor Balance: Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
- Safety Programs and OSHA Compliance: Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Process Improvement Initiatives: Proactively identify and lead process improvement initiatives and Lean tools.
Basic Qualifications
- Employee and Performance Management Experience: 1+ years of experience in employee and performance management.
- Educational Background: Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
- Work Schedule Flexibility: Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
- Physical Demands: Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts.
Preferred Qualifications
- Performance Metrics and Process Improvement Experience: 1+ years of experience in performance metrics, process improvement, or Lean techniques.
Estimated Salary Range: $80,000 - $120,000 per year, depending on location and experience.
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