Cash Management Specialist
1 week ago
We are seeking a highly skilled and proactive Cash Management Specialist to join our team at Amazon. As a Collections Analyst, you will play a crucial role in managing and resolving receivables related queries received from Amazon customers.
In this dynamic position, you will support Amazon's customers to resolve billing issues, reconcile accounts, and drive monthly collection targets. The successful individual is expected to be self-motivated, have strong ownership, and earn trust with our customers to facilitate timely payment.
The key responsibilities of this role include:
- Understanding the Accounts Receivables process
- FOLLOWING UP WITH CUSTOMERS via emails and phone calls to ensure timely collection of payments for assigned portfolio
- Maintaining detailed post correspondence update on accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
- Collaborating with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally
- Monitoring high-risk accounts and ensuring timely escalation of challenges to management
- Continually looking at ways to improve the customer experience
- Assisting in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meeting the monthly productivity goals
- Reconciling complex accounts and having excellent attention to detail
To be successful in this role, you should possess the following qualifications:
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
PREFERRED QUALIFICATIONS:
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
This opportunity offers a competitive salary range of $80,000 - $110,000 per annum, depending on your level of experience. Additionally, our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit
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