Loan Servicing and Management Professional

1 week ago


Mumbai, Maharashtra, India 2coms Full time

Job Overview:

  As a key member of our team at 2coms, you will be responsible for handling the entire lifecycle of defaulted loans. This role involves working closely with our client's systems and processes to ensure accurate and timely updates related to bankruptcy, legal invoices, document management, repossession, judgment rescheduling, and lawsuit management.

About the Role:

  • You will collaborate with legal teams, recovery agencies, and stakeholders to resolve defaulted accounts.
  • You will support the collections process by reviewing accounts and providing recommendations for collection strategies.
  • You will work with repossession teams to recover assets as needed.
  • You will track borrower bankruptcy filings and update account statuses.
  • You will assist in preparing necessary documentation for legal proceedings related to default loans.
  • You will ensure all system records are accurately updated to reflect the latest status of default accounts.
  • You will maintain proper documentation for all account actions and communications.
  • You will generate reports on default loan statuses, settlements, and recovery efforts.
  • You will ensure compliance with relevant regulations and internal policies in all default servicing activities.

Requirements:

  • You must have a fundamental understanding of loan delinquency, foreclosure, bankruptcy processes, and recovery strategies.
  • You must efficiently manage a portfolio of default loans, ensuring timely follow-ups and actions.
  • You must have experience working with loan management systems to update and track defaulted loan accounts.
  • You must have strong attention to detail and accuracy.
  • You must have excellent communication skills, both written and verbal.
  • You must be able to work independently and manage loan portfolios.
  • You must have strong organizational and time management skills.
  • You must be flexible and willing to accommodate different time zones.
  • You must apply analytical skills to quickly and efficiently resolve any customer issues.
  • You must maintain high-quality customer service standards.
  • You must meet productivity and quality targets.
  • You must collaborate with internal teams and external agencies to resolve account issues.

About You:

  • We estimate this role pays around $65,000 per year, depending on your level of experience and qualifications.
  • The ideal candidate is motivated, organized, and possesses excellent communication skills.
  • You should have experience working with loan management systems and a strong understanding of default servicing processes.


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