Senior Loan Operations Manager

24 hours ago


Mumbai, Maharashtra, India Lokmanya Multipurpose Co-Op. Society Ltd Full time

About the Role

The Senior Loan Operations Manager will be responsible for managing and streamlining loan processes for Gold Loans, DSA Loans, Personal Loans, Home Loans, and Business Loans at Lokmanya Multipurpose Cooperative Society Limited. This role requires a strong focus on compliance, customer service, and operational efficiency across multiple locations.

Responsibilities:

  • Manage end-to-end loan applications (Gold Loan, DSA Loan, Personal Loan, Home Loan, Business Loan) to ensure timely and accurate processing.
  • Guide customers through loan product options and the application process, providing clear communication and support.
  • Ensure all loan documentation is complete, accurate, and compliant with legal and regulatory requirements.
  • Collaborate with operations to ensure timely loan disbursement and repayments.
  • Monitor loan applications, repayments, and balances, resolving issues promptly.
  • Generate performance reports, analyse trends, and identify opportunities for improvement.

Requirements

To be successful in this role, you will require:

  • Mortgage Industry and Underwriting skills
  • Customer Service and Communication skills
  • Experience in handling loans

What We Offer

Lokmanya Multipurpose Cooperative Society Limited offers a competitive salary range of ₹8 lakhs - ₹12 lakhs per annum, commensurate with experience, along with opportunities for growth and development in a dynamic and supportive work environment.



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