Workforce Management Consultant
2 weeks ago
Join our team at Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd as we seek a highly skilled Workforce Management Functional Engineer to support our Workforce Management team. This role involves delivering solutions around our core system of record, collaborating with our Product Owner and other internal IT departments to strengthen value realization.
Responsibilities:
- Configure and optimize our UKG WFM Pro platform to provide a consistent service.
- Engage with key Dimensions users to triage issues, clarify requirements, and support their working knowledge of Dimensions.
- Act as a subject matter expert related to core workforce management processes, supporting integration, security, and reporting teams as needed.
- Own platform configuration, including user maintenance, roles, profiles, and permissions, to ensure high performance, data integrity, and high value to users.
- Strategize with our internal Product Owner(s) to analyze and execute design changes to best enable business needs.
- Collaborate with HR Shared Services, Manufacturing, extended Technology teams to rollout and sustain value of solutions, maintaining costs and ensuring modules are being utilized.
- Manage release upgrades of the Dimensions solution to analyze universal and opt-in changes to the Platform, implementing as required.
- Manage test planning, execution of test cycles, and partner with business process owners to achieve user acceptance testing sign-off.
- Own documentation design configuration workbooks and manage knowledge transfer of changes to applicable support teams in collaboration with the product owner.
Key Qualifications & Experiences:
- Minimum 4 years of experience in designing, configuring, and implementing UKG WFM Pro solutions.
- At least 2 end-to-end UKG WFM Pro implementations or 3+ years supporting this module as part of a support team.
- Experience working with timekeeping, scheduling, attendance, activities, leave, and other modules in the UKG WFM suite.
- Experience working in a mobile-friendly user experience.
- Strong understanding of workforce management business processes.
- Experience with influencing and partnering with IT teams such as Solution Architects, Product Owners, Security Teams, Developers, and Integrators.
- Excellent problem-solving skills and attention to detail.
- Excellent communication and presentation skills.
- Experience in a global business is preferred.
- Good knowledge of data governance principles.
- Travel as required to support delivery.
- Applicant must be located within a commuting distance from a McCain office with working from home an option upon agreement with manager and McCain policies.
Bonus Points If You Have:
- Certification/experience with UKG and SuccessFactors modules (Employee Central, ECC).
- Experience with Kronos iSeries and integration from SuccessFactors to UKG WFM.
Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd is an equal opportunities employer and welcomes applications from all qualified candidates. We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development.
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