Client Experience Expert

2 days ago


Gurgaon, Haryana, India Weber Shandwick Full time

Weber Shandwick is a leading global communications and marketing solutions firm, operating in 79 cities across six continents.

Our Asia Pacific region has a rich heritage spanning over 60 years, with 19 owned offices in 12 markets and affiliates in other locales. We offer exciting career opportunities for entrepreneurial leaders.

As we navigate unprecedented challenges born of technology-driven disruption, our team fuses global expertise, digital innovation, and analytics to help clients succeed.

Key responsibilities include:

  • Developing client tactical plans and implementing cross-community activities
  • Managing client expectations by ensuring adherence to timelines, budget, and quality standards
  • Creating initial client communications, key messaging, and related materials
  • Building client relationships, confidence, and trust at an executional level

Required skills and qualifications include:

  • Project management
  • Business acumen
  • Industry knowledge
  • Negotiation and persuasion
  • Effective internal and external relationship building

With 4-5 years of experience in Public Relations, handling clients from Consumer, Technology, and Aviation sectors, you can make a meaningful impact in this role.

Estimated salary: ₹2,500,000 - ₹3,500,000 per annum, depending on location and experience.



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