Digital Experience Architect
3 days ago
Role Overview
We are seeking a highly skilled Digital Experience Architect to lead the design and implementation of customer-centric solutions using Adobe's suite of tools. This role involves translating business requirements into actionable technical architectures and blueprints.
Key Responsibilities:
- Solution Architecture & Design: Develop scalable Adobe solutions, aligning with customer experience strategies and delivering seamless experiences across digital channels.
- Platform Expertise: Serve as a subject matter expert for Adobe Experience Cloud tools, recommending best practices and ensuring maximum utilization.
- Requirements Analysis: Collaborate with stakeholders to understand goals, define requirements, and identify Adobe solutions to enhance customer engagement.
- Integration & Optimization: Oversee integration of Adobe solutions with enterprise systems, ensuring data flows and a unified customer view.
- User Experience & Personalization: Implement data-driven, personalized experiences across web, mobile, and email channels, focusing on optimizing the customer journey.
- Performance Monitoring: Establish dashboards and analytics to monitor solution performance, conduct regular audits, and identify optimization opportunities.
- Documentation & Training: Document architecture and configuration for ongoing maintenance and train internal stakeholders on Adobe tools and best practices.
Qualifications:
- Educational Background: Bachelor's degree in computer science, information technology, marketing, or a related field.
- Experience: 8-12 years of industry experience, including at least 3+ years as a Solution Architect, preferably within Adobe's suite of tools, with expertise in customer experience.
- Technical Skills: Proficient in Adobe Experience Cloud tools, specifically AEM, Adobe Analytics, Adobe Target, and Adobe Campaign, along with JavaScript, HTML, CSS, RESTful APIs, and CRM integration.
- Project Experience: Proven ability to design and deliver complex Adobe solutions from concept to production, especially in large-scale customer experience initiatives.
- Problem Solving & Innovation: Strong analytical skills and a proactive approach to identifying issues and implementing solutions.
- Communication Skills: Excellent communication skills, enabling translation of technical requirements to business stakeholders and vice versa.
Preferred Qualifications:
- Certifications: Adobe Certified Expert (ACE) in AEM, Analytics, Target, or Campaign is desirable.
- Domain Knowledge: Prior experience in consulting, digital transformation, or customer experiences projects, particularly in sectors like retail, finance, or healthcare.
- Agile Methodologies: Experience working in Agile/Scrum environments is preferred.
What We Offer:
- Career Development: Opportunity to work on impactful projects with leading-edge technology and develop your skills as a domain expert in Adobe solutions.
- Work-Life Balance: Flexible work options, paid time off, and support for personal growth.
- Dynamic Environment: Join a collaborative and innovative team dedicated to delivering world-class customer experiences.
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