
Order Resolution Specialist
2 days ago
Order Management Specialist
">Our company seeks a skilled Order Management professional to oversee and resolve customer inquiries related to orders, including tracking, shipping, and delivery issues. This role involves providing exceptional customer service via phone, email, and chat, ensuring timely and accurate resolutions to customer queries.
Key Responsibilities- Order Resolution: Investigate and resolve order discrepancies, including missing or damaged items, and communicate resolutions to customers.
- Customer Service: Provide superior customer service via phone, email, and chat, ensuring timely and accurate resolutions to customer queries.
- Issue Analysis: Analyze and resolve complex customer complaints, escalating issues to management as necessary.
- Communication: Communicate with internal teams to resolve order-related issues.
- Process Improvement: Identify areas for process enhancement and suggest solutions to improve customer satisfaction and order management efficiency.
- Experience: 1-2 years of customer service experience, preferably in Order Management.
- Skills: Excellent communication skills, problem-solving, analytical skills, attention to detail, ability to multitask, proficiency in Microsoft Office, and adaptability to changing priorities.
- Language: Fluency in English (written and verbal) is required.
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Complaint Resolution Specialist
1 week ago
Madurai, Tamil Nadu, India beBeeComplaint Full time ₹ 12,00,000 - ₹ 15,00,000Job Title: Complaint Resolution SpecialistAbout the RoleWe are seeking an experienced Complaint Resolution Specialist to lead end-to-end complaint handling across all channels. The successful candidate will be responsible for managing credit-bureau dispute resolution and acting as a single point of contact for fraud complaints involving our company's name,...
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Dispute Resolution Specialist
1 week ago
Madurai, Tamil Nadu, India beBeeConflict Full time ₹ 8,00,000 - ₹ 12,00,000Dispute Resolution SpecialistWe are seeking a professional with exceptional conflict resolution skills to join our team. As a Dispute Resolution Specialist, you will be responsible for managing and resolving employee and stakeholder concerns in a fair and timely manner.The ideal candidate will have a strong understanding of workplace policies and labor laws,...
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Dynamic Patch Resolution Specialist
1 week ago
Madurai, Tamil Nadu, India beBeePatchManagement Full time ₹ 20,00,000 - ₹ 25,00,000Dynamic Patch Resolution Specialist">Job Summary:">We are seeking a skilled and experienced Dynamic Patch Resolution Specialist to join our team. The successful candidate will be responsible for resolving complex patch-related issues, ensuring seamless system operations, and maintaining compliance standards.">Key Responsibilities:">* Resolve patch-related...
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Senior Issue Resolution Specialist
2 days ago
Madurai, Tamil Nadu, India beBeeEscalation Full time ₹ 7,00,000 - ₹ 10,00,000Job Title: Escalation SpecialistWe are seeking a highly skilled Escalation Specialist to join our team. In this role, you will be responsible for managing and resolving escalated customer issues in a timely and professional manner.Your Key Responsibilities:Customer Escalation Handling: Effectively manage and resolve escalated customer issues related to...
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Customer Service Resolution Expert
7 days ago
Madurai, Tamil Nadu, India beBeeEscalation Full time ₹ 35,00,000 - ₹ 45,00,000Escalations Manager PositionJob Title: Escalations Specialist – Customer Experience ExpertAs a skilled customer experience specialist with expertise in handling post-sales operations and customer escalations, you will be the key to resolving learner and internal team complaints. Your primary goal is to work collaboratively with cross-functional teams to...
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Cloud-Based Incident Resolution Expert
2 weeks ago
Madurai, Tamil Nadu, India beBeeIncidentResolution Full time US$ 80,000 - US$ 1,20,000Incident Resolution SpecialistWe are seeking a skilled Incident Resolution Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our SaaS product.The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to work effectively in a...
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Dispute Resolution Specialist
1 week ago
Madurai, Tamil Nadu, India beBeeExpert Full time ₹ 15,00,000 - ₹ 20,00,000Dispute Resolution ExpertJob Summary:We are seeking a highly skilled and motivated professional to join our team in resolving complex disputes with precision and attention to detail.Key Responsibilities:Administer disputes on the dispute resolution platform.Provide administrative and technical assistance to parties in the dispute resolution process, ensuring...
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India Order Fulfillment Role
2 days ago
Madurai, Tamil Nadu, India beBeeAccountability Full time ₹ 12,00,000 - ₹ 15,00,000We are seeking a highly motivated Order Fulfillment Specialist to join our team.This role is part of our Global Shared Services Centre in Noida, India, where you will be responsible for providing order fulfillment account management for our India market by collaborating with Sales, Operations, Marketing, and Credit and Collections teams.The responsibilities...
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Customer Service Specialist
19 hours ago
Madurai, Tamil Nadu, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Role SummaryWe are seeking a Customer Relationship Specialist to serve as the primary point of contact for customer issue resolution and communication. The ideal candidate will have strong communication skills, problem-solving abilities, and experience in international call center operations.Key Responsibilities:Serve as the single point of contact for issue...
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Compensation Specialist
1 week ago
Madurai, Tamil Nadu, India beBeePayroll Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Compensation SpecialistWe are seeking a highly skilled and detail-oriented Compensation Specialist to join our team.Key Responsibilities:Analyze data and payroll transactions.Support all payroll functions and programs impacting employees and serve as a resource for the employee population.Responsible for complete and accurate processing of...