Business Operations Specialist

23 hours ago

Pune, Maharashtra, India beBeeBusinessOperations Full time ₹ 1,50,000 - ₹ 28,00,000

Business Operations Specialist

  • We are seeking an experienced Business Operations Specialist to join our team. In this role, you will be responsible for participating in overall activities related to business strategic planning and IT-automation initiatives.
  • You will design and implement various ideas for process and system enhancements aimed at improving sales force effectiveness and product offerings.
  • You will engage effectively with key stakeholders and business owners to prioritize business problems and identify opportunities for further technical enhancement.
  • You will organize and lead requirement gathering meetings, utilizing various techniques such as interviews, questionnaires, interface analysis, document analysis, brainstorming, and focus group discussions.
  • You will conduct thorough gap analysis, scope analysis, and impact analysis on existing business processes. You will document these analyses using techniques like use case diagrams (UML), context diagrams, BPMN, flow charts, and generate comprehensive requirement analysis & design definition (RADD) documents.
  • You will conduct detailed AS-IS (current state) and TO-BE (future state) analysis to identify discrepancies and propose fit-for-business solutions by designing effective change strategies.
  • You will formulate and present clear, concise recommendations for system and process improvements to address identified business needs.
  • You will work collaboratively with technical teams (developers, QA) to ensure that business requirements are accurately translated into technical solutions and tested effectively.

Required Skills:

  • Experience in business strategic planning and IT-automation for cross-sell and liability channels.
  • Proficiency in designing and implementing process and system enhancements.
  • Strong engagement skills with key stakeholders and business owners for prioritization.
  • Ability to organize and lead requirement gathering meetings using various techniques.
  • Expertise in conducting gap analysis, scope analysis, and impact analysis on business processes using various techniques.
  • Capability to conduct AS-IS and TO-BE analysis and suggest fit-for-business solutions by designing change strategies.
  • Excellent analytical, communication (written and verbal), and interpersonal skills.
  • Problem-solving abilities with a strong business acumen.

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