
Business Operations Specialist
18 hours ago
The Business Operations Specialist will act as a key interface between business stakeholders and IT teams to gather, analyze, and document requirements for brokerage operations. This role involves a deep understanding of brokerage processes, regulatory requirements, risk management, and system workflows in the financial services sector.
Key Responsibilities:
- Act as Subject Matter Expert for brokerage domain in Banking, Financial Services, and Insurance.
- Collaborate with business stakeholders, product owners, compliance, risk, and IT teams to gather detailed business requirements focused on brokerage operations.
- Analyze and document end-to-end brokerage trading workflows, including trade capture, order management, settlement, compliance checks, and risk controls.
- Develop detailed Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and use cases for system enhancements or new implementations.
- Conduct gap analysis and process improvement recommendations within brokerage functions.
- Support User Acceptance Testing (UAT) by preparing test cases, coordinating with stakeholders, and validating outcomes against requirements.
- Liaise between business and technical teams to ensure accuracy of delivered solutions.
- Monitor regulatory changes impacting brokerage activities and update requirements accordingly.
- Create dashboards, reports, and visualizations to provide insights on business performance related to brokerage.
Qualifications:
- Bachelor's degree in Finance, Business, Economics, or related field. Advanced certifications are a plus.
- 5-8 years of experience as a Business Analyst in BFSI, specifically with brokerage domain knowledge.
- In-depth understanding of brokerage operations, securities trading lifecycle, compliance requirements, and market regulations.
- Strong analytical, communication, and documentation skills.
- Experience with tools such as Jira, Confluence, Tableau, Power BI, or other BI/reporting tools.
- Familiarity with Agile methodologies and software development lifecycle (SDLC).
- Ability to translate complex brokerage business needs into clear technical requirements.
- Stakeholder management excellence with the ability to work across multiple teams.
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