Customer Service Representative
3 weeks ago
Key Responsibilities:
- Address Client Uncertainties: Respond promptly to client inquiries, addressing their concerns and resolving issues in a timely manner.
- Note Important Details: Record essential information from each conversation to ensure accurate follow-up and to improve overall client satisfaction.
- Communicate Sales Acceptances: Verify client acceptance of offers and notify the sales team to facilitate closing.
- Track Sales Attempts: Log successful and unsuccessful attempts to close sales, providing valuable insights for future improvements.
Education Requirements:
Minimum Graduate Degree
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