Customer Support Representative
3 days ago
Company Overview
">Pratap Consultant is a reputable organization seeking highly skilled and motivated individuals to join our team as Customer Support Representatives.
">Job Summary
">We are looking for fresher candidates who can apply for this role. The successful candidate will be responsible for providing exceptional customer service, answering customer queries, and closing sales.
">Responsibilities
">As a Customer Support Representative, your key responsibilities will include:
">- ">
- Contacting potential or existing customers to inform them about products or services using scripts.">
- Answering questions about products or the company.">
- Assessing customer requirements and closing sales.">
- Directing prospects to the field sales team when needed.">
- Entering and updating customer information in the database.">
- Taking and processing orders in an accurate manner.">
- Handling grievances to preserve the company's reputation.">
- Keeping records of calls and sales, and noting useful information.">
Requirements
">To be successful in this role, you will need:
">- ">
- Good communication and convincing skills in English.">
- A strong understanding of email and MS-Excel.">
- Fresher candidates can apply.">
- The ability to work in a fast-paced environment and meet sales targets.">
- Excellent customer service skills.">
Benefits
">We offer a competitive salary package, including:
">$12k - $15k + Overtime.
">Opportunities for career growth and development.
">A dynamic and supportive work environment.
">Location
">This role is based in Dehlon Road, Tibba Village, Sahnewal Ludhiana - Punjab 141120.
">What We Offer
">In addition to the above benefits, we also offer:
">A comprehensive training program to help you develop the skills you need to succeed in this role.
">Ongoing support and guidance from our experienced team.
">A chance to work with a leading organization in the industry.
">Salary Range
">The estimated salary range for this role is between $12,000 and $15,000 per annum, plus overtime.
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