Customer Service Representative
3 weeks ago
About the Role:
At hellowork, we are seeking a highly skilled Customer Service Associate to join our team. The ideal candidate will possess excellent communication and convincing skills in English or Bengali, as well as proficiency in email and MS-Excel.
Key Responsibilities:
- Contact potential or existing customers to inform them about a product or service.
- Answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Direct prospects to the field sales team when needed.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company's reputation.
- Keep records of calls and sales and note useful information.
Requirements:
Fresher candidates are welcome to apply. We offer a competitive salary range of 15k-20k + overtime. The successful candidate will be based at our office located in a convenient location.
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