
Process Excellence Manager
1 day ago
Transform Your Career with Process Excellence and Digital Transformation
We are seeking a seasoned professional to drive process excellence and digital transformation in our operations. As a key member of our team, you will be responsible for leading and supporting process improvement initiatives using Lean Six Sigma and continuous improvement approaches.
Key Responsibilities:- Lead and support process improvement initiatives using Lean Six Sigma and continuous improvement approaches.
- Identify opportunities for designing AI-led transformation projects (Agentic AI, Gen AI, RPA, analytics, and digital tools).
- Partner with senior leaders and cross-functional teams to identify margin optimization opportunities and efficiency levers.
- Track and report KPIs for productivity, cost, and customer satisfaction improvements.
- Drive change adoption, ensuring smooth implementation of new digital tools and processes.
Requirements:
- 4 years of work experience in process excellence, digital transformation, or consulting.
- Strong understanding of AI/Gen AI use cases, automation, and digital experience tools.
- Demonstrated ability to deliver measurable improvements in cost, quality, or customer satisfaction.
Preferred Qualifications:
- MBA/PGDM (mandatory) in Operations, Strategy, or related specialization.
- Lean Six Sigma Green Belt certification.
- Additional certifications in Project Management (PMP/Agile) or AI/automation tools.
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