
Latin Spanish and Brazilian Portuguese Customer Support Specialist
2 weeks ago
Customer Support and Content Specialists are essential in delivering exceptional customer satisfaction while creating content for our website.
The primary role involves handling customer queries, translating English content into Latin Spanish and Brazilian Portuguese, and providing professional support via email, social media, and phone calls.
Key responsibilities include:
- Understanding products and services offered by the company.
- Supporting customers through various channels, including email ticketing systems and phone calls.
- Resolving customer complaints and queries in a timely manner.
- Providing detailed information to customers and maintaining accurate records of interactions.
- Offering training sessions to enhance skills of new employees.
- Delivering exceptional customer service and ensuring high levels of customer satisfaction.
- Following up with customers to gather additional information.
- Collecting feedback from customers and utilizing it to improve services.
- Creating content for the team aligned with marketing requirements.
-
Customer Support Specialist
2 weeks ago
Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 35,00,000 - ₹ 65,00,000Job Title: Customer Support Specialist Description: We are seeking a highly skilled and motivated customer support specialist to join our team. As a key member of our support team, you will play a vital role in ensuring that our users receive exceptional service and support. Key Responsibilities: Assist platform users by addressing their queries and concerns...
-
Customer Support Specialist
2 weeks ago
Kolkata, West Bengal, India beBeeCustomer Full time ₹ 4,50,000 - ₹ 7,50,000Job Title: Customer Support SpecialistAbout the RoleWe are seeking a highly skilled professional to provide exceptional support to our customers, ensuring their satisfaction and loyalty.Key Responsibilities:Troubleshoot and resolve WordPress & WooCommerce issues efficiently.Communicate effectively with customers (via tickets, email, and live chat).Identify...
-
Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 4,50,000Customer Support Specialist Opportunity We are seeking a skilled Customer Support Specialist to join our team. The successful candidate will provide exceptional customer service, ensuring that every interaction meets the highest standards of quality and professionalism. Provide timely and effective responses to customer inquiries via voice or non-voice...
-
Spanish Speaking Team Leader Role
2 weeks ago
Kolkata, West Bengal, India beBeeManager Full time ₹ 8,00,000 - ₹ 14,00,000Senior Business Process Manager Opportunity","We are seeking an experienced Senior Business Process Manager to lead our Spanish-speaking team.","The ideal candidate will have a strong background in customer service and process management, with excellent communication and leadership skills.","Responsibilities include:","","Maintain expert level knowledge of...
-
Multilingual Expert
2 weeks ago
Kolkata, West Bengal, India beBeeLanguage Full time ₹ 50,00,000 - ₹ 80,00,000We are currently seeking a highly skilled Language Specialist to fill a challenging role. As a Spanish and Italian speaker with expertise in non-voice processes, you will be responsible for handling chats and emails with clients in Spanish and Italian.Key Responsibilities:Provide exceptional communication skills in English and Spanish/Italian (B1)Excellent...
-
Support Specialist
2 weeks ago
Kolkata, West Bengal, India beBeeTechnical Full time US$ 40,000 - US$ 65,000Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to support our customers and drive smooth operations.The ideal candidate will have experience in technical support, preferably in SaaS or mobility/dispatch software. Strong knowledge of web technologies, troubleshooting tools, logs, and debugging techniques is essential.Act as...
-
Customer Support Specialist
1 week ago
Kolkata, West Bengal, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 19,00,000About This OpportunityWe are looking for a skilled professional to handle voice-based customer support and provide solutions to clients.ResponsibilitiesRespond to customer inquiries and resolve issues efficientlyProvide excellent customer service through voice calls and other communication channelsWork collaboratively with colleagues to achieve team goals...
-
Customer Engagement Specialist
2 weeks ago
Kolkata, West Bengal, India beBeeCommunication Full time ₹ 9,00,000 - ₹ 15,00,000Customer Engagement SpecialistOur organization seeks a Customer Engagement Specialist to join our team. As a full-time remote employee, you will work with our team in the US and develop your skills and advance your career.The primary responsibilities of this role include:Respond promptly and effectively to customer inquiries from support tickets and...
-
International Customer Support Professional
2 weeks ago
Kolkata, West Bengal, India beBeeCustomerSupport Full time ₹ 3,24,000 - ₹ 4,20,000As a skilled Customer Support Specialist, you will deliver exceptional customer service via international calls, ensuring professional and efficient interactions.Key Responsibilities:Analyze customer needs and provide tailored solutions to meet their requirements.Utilize problem-solving skills to troubleshoot issues and escalate complex problems when...
-
Customer Support Specialist
2 weeks ago
Kolkata, West Bengal, India beBeeSupport Full time ₹ 4,00,000 - ₹ 6,00,000Customer Support RepresentativeAbout This RoleThis position plays a vital role in enhancing customer satisfaction through timely, accurate, and empathetic support.Key ResponsibilitiesHandle inbound and outbound customer calls with professionalism and effective communication skills.Provide precise information regarding products, services, and policies to meet...