Customer Service Professional

1 week ago


Dombivli, Maharashtra, India beBeeSupport Full time ₹ 30,00,000 - ₹ 60,00,000
Customer Support Specialist

We are seeking a skilled and passionate professional to provide prompt, polite, and solution-driven support to our clients.

Key Responsibilities:

  • Troubleshoot and resolve complex issues with confidence.
  • Communicate effectively with clients via tickets, email, and live chat.
  • Identify recurring issues and share feedback with the development team to improve products.
  • Update plugin documentation with new features.
  • Manage tickets in a customer support tool and collaborate on GitHub.
  • Stay up-to-date with product releases.

Required Skills and Qualifications:

  • Strong knowledge of WordPress (troubleshooting, debugging, database, plugins).


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