Customer Support Specialist

2 days ago


Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,44,000 - ₹ 1,92,000
Telecaller - Customer Service Representative Job

We are looking for skilled and customer-focused professionals to join our team in a telecaller/customer service representative role.

Job Responsibilities:
  • Handle inbound and outbound calls regarding medical test inquiries
  • Provide accurate information about tests, packages, and procedures
  • Assist customers in scheduling and confirming diagnostic appointments
  • Maintain and update call logs and appointment details
  • Follow-up with customers to ensure appointment attendance and feedback

Key Requirements:

  • Graduate (any discipline) or 12th-pass with minimum 6 months of telecalling/customer support experience
  • Freshers welcome (graduates), HSC candidates should have at least 6 months relevant experience
  • Excellent communication skills and basic knowledge of medical tests and procedures

Work Schedule:

  • Shifts available: 9:00 AM - 6:00 PM, 10:00 AM - 7:00 PM, 11:00 AM - 8:00 PM
  • Weekly Off: 1 rotational day off per week

Why Choose This Role?

  • Opportunity to work in a customer-facing role with real purpose in the healthcare space
  • Flexible shift structure and rotational off-day policy
  • Potential for career growth and role expansion within the organization


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