
Debt Collection and Portfolio Management Professional
3 days ago
This role involves overseeing the entire debt collection process from tracking portfolios to allocating targets and handling delinquent accounts. The ideal candidate will have excellent communication skills, a strong understanding of collection processes, and legal guidelines.
- Main Responsibilities:
- Portfolio Management: Regularly monitor debt collections across different buckets and ensure timely payments.
- Delinquency Tracking: Closely track delinquent accounts and provide regular updates on their status.
- Target Achievement: Allocate targets to agencies and in-house teams, ensuring they meet their assigned goals.
- Repossession Activities: Handle higher bucket cases by conducting repossession activities as required.
- Customer Interaction: Maintain regular contact with default customers to resolve any issues and ensure adherence to the collection process.
- Recovery Processes: Initiate recovery processes for absconded default customers, maintaining accurate records throughout.
- Administrative Tasks: Update delinquent account history and provide MIS reports to support business decisions.
- Performance Review: Conduct daily, weekly, and monthly reviews to assess progress and identify areas for improvement.
Requirements: To excel in this role, you should possess excellent communication and organizational skills, along with a strong understanding of debt recovery processes and legal guidelines.
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