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Area Collection Specialist
2 weeks ago
Overview: We are seeking a skilled and experienced professional to join our team as an Area Collection Specialist. In this role, you will be responsible for managing and undertaking collections processes for debts across various portfolios.
Responsibilities:
- Regularly track and analyze portfolio performance to identify areas of improvement.
- Develop and implement strategies to improve delinquency rates and reduce write-offs.
- Collaborate with cross-functional teams to ensure effective communication and alignment on collection targets.
- Conduct thorough analysis of customer data to identify trends and patterns that impact collections.
- Develop and maintain relationships with key stakeholders, including customers, internal teams, and external partners.
Requirements:
- Proven experience in collections or a related field, preferably in a senior role.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with customers and stakeholders.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer:
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health insurance, retirement planning, and paid time off.
- Ongoing training and development opportunities to support your growth and career advancement.