
Digital Support Professional
1 day ago
Exclusive Walk-In Chance at a Global Leader in Customer Experience Management.
- Handle customer queries through chat in a professional and timely manner.
- Provide accurate information regarding products/services.
- Resolve customer concerns efficiently while ensuring customer satisfaction.
- Document all interactions in the system as per company policies.
- Follow standard procedures and guidelines while troubleshooting.
- Collaborate with internal teams for issue resolution when needed.
Requirements:
- Education: Undergraduate / Graduate in any discipline.
- Communication Skills: Excellent written English communication is mandatory.
- Ability to multi-task and handle pressure in a fast-paced environment.
- Prior BPO/chat support experience is an added advantage.
Benefits:
- Full-time (Work from Office)
- Free cab facility (home pickup & drop)
- Rotational Shifts (24/7 including night shifts)
Additional Information:
Don't miss this opportunity to build a rewarding career in digital customer service.
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