Executive Leader

7 days ago


Bikaner, Rajasthan, India beBeeLeadership Full time ₹ 60,00,000 - ₹ 1,00,00,000
Group Operations Manager Role

Purpose:

The Group Operations Manager is responsible for leading a team of specialists to process new business and policy servicing.

Context:

This role will work within the Operations Department, focusing on Group New Business & Policy Servicing, to provide exceptional customer services.

Main Responsibilities
  • Coordinate with Sales and Actuarial teams for individual Group process closure.
  • Ensure policy issuance and resolution of customer and intermediary queries.
  • Provide efficient, effective, professional, and courteous service to intermediaries and customers.
  • Maintain quality and quantity controls to aid proactive management and problem anticipation.
  • Supervise and train an effective team to meet business needs as they grow.
Requirements
  • Hold an MBA/ACII degree with 8-10 years' experience in customer Services or Operations Department.
  • Associate of Insurance Institute will be advantageous.
  • Strong leadership, team building, and influencing skills are required.


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