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Customer Service Representative Opportunity
3 weeks ago
We are seeking a highly skilled and motivated Customer Service Associate to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
- Process participant level transactions within established performance standards
- Adhere to all transaction procedures and regulations
- Identify and resolve process issues and escalate where needed
The successful candidate will have strong problem-solving abilities, excellent attention to detail, and the ability to prioritize duties effectively. They will also have knowledge of using web browsers and search engines, as well as proficiency with computer systems and software.
Required Skills and QualificationsTo be considered for this role, you will need:
- A graduate degree from a recognized university
- At least 1 year of work experience in an operations back office
- Excellent English written and oral communication skills
- Strong problem-solving abilities and attention to detail
- Knowledge of insurance medical underwriting product processes and procedures
We offer a competitive salary and benefits package, including:
- Health and dental insurance
- Retirement plan matching
- Flexible work arrangements
This is a full-time position, and the ideal candidate will be available to work Monday-Friday, 9am-5pm. We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in this opportunity, please submit your resume and cover letter for consideration.
