Career Opportunity for Customer Service Representative

6 days ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 2,95,000 - ₹ 4,00,000

Job Description:

We are seeking a customer service representative to join our team. In this role, you will be responsible for performing inbound calls and chats from wire transfer customers and agents.

You will take inbound calls per day from the customers, answer a wide range of inquiries and solve a wide range of customer service issues and problems. This job has a highly regimented schedule and requires a full day of assisting customers on the phone.

Strong customer service skills including diplomacy and the art of diffusing tense situations are required. You will also process customers' orders and ensure their accuracy and completion.

Participating in continuous training sessions and sharing best practices is essential. Good oral and written communication skills are necessary for call escalation via call sheet completion or call escalation.

Required Skills and Qualifications:
  • Educational Qualification: Any Graduate (Result awaited can apply)
  • Freshers with graduation can apply
  • Excellent Written & Communication in English.
  • Should be comfortable in night shifts and rotational week offs.
  • Ability to model the corporate value of respect, courage, passion, teamwork and integrity.
  • Working Model : 24*7 (work from Office)
Benefits:
  • Salary: Competitive
  • Medicare Benefits
  • Both side cab facilities.
  • Medical Insurance
  • Life Insurance
Other Information:

Candidate should be comfortable with relocation to Noida. Flexible working hours and opportunities for growth and development make this a great opportunity for those who want to build a long-term career in customer service.

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