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Senior Account Relationship Manager

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Job Overview

We are seeking an experienced Client Servicing Manager to spearhead client engagement and relationship building.

  • This role involves serving as the primary point of contact for assigned clients, understanding their needs, objectives, and expectations.
  • You will develop and maintain strong, trust-based relationships with clients, advocating on their behalf within our organization.
  • Proactively identify client challenges and provide innovative solutions to address them, leveraging our resources and expertise.
  • Collaborate with internal teams to develop and execute integrated marketing & non-marketing campaigns and projects.
  • Ensure timely and effective communication between clients and internal teams, managing expectations and addressing any issues or concerns.
  • Monitor project timelines, deliverables, and work records to facilitate smooth operations and future reference.
  • Participate in pitches alongside our team to secure new business opportunities and contribute to our growth.
  • Maintain high-quality creative content and services delivered, adhering to set standards and exceeding client expectations.
  • Identify opportunities to expand business with existing and new clients, developing and proposing value-added strategies and presentations.
Requirements
  • Bachelor's degree in Marketing, Communications, Business Administration, or a related field.