
Strategic Account Manager
7 hours ago
We are seeking a seasoned Client Services professional to join our team.
The ideal candidate will be responsible for fostering long-term relationships with senior stakeholders, driving revenue growth, and delivering strategic solutions that meet business needs.
This role oversees a client service team that translates business goals into creative action, identifies opportunities before clients ask, and delivers solutions that meet their needs.
Key Responsibilities:
- Own relationships with senior marketing decision-makers across enterprise and fast-growth tech accounts
- Guide internal teams to deliver strategies, campaigns, and content that meet business requirements
- Anticipate client requirements and bring proactive solutions
- Balance commercial thinking with creative sensibility
- Develop, coach, and grow the client services team into consultative partners
Requirements:
- 12+ years in client service (agency side, B2B is a plus)
- Strong ability to hold a room with senior CMOs and marketing leaders
- Someone who can manage both detail and direction
- Track record of running multi-market accounts
Success Metrics:
- Strong retention and expansion across accounts
- Clients who see us as a strategic partner
- A team that runs independently with commercial and creative judgment
- Steady account growth with upsell and cross-sell opportunities
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