Senior Infrastructure Manager

2 weeks ago

Bengaluru, Karnataka, India beBeeSystemAdministrator Full time ₹ 8,00,000 - ₹ 10,00,000
Job Description

The System Administrator will oversee the management and maintenance of desktops, laptops, and other end-user devices throughout the organization. The goal is to ensure seamless performance and minimize downtime.

Responsibilities include:

  • Managing and maintaining desktops, laptops, and other end-user devices.
  • Troubleshooting basic network connectivity issues in LAN/WAN environments.
  • Resolving system-related problems, including software installations and antivirus updates.
  • Generating reports and dashboards to monitor compliance status, software inventory, hardware inventory, and other key performance indicators.
  • Coordinating and implementing the installation of client- and department- specific applications and systems.
  • Escalating tickets to senior team members or specialists as needed.
  • Maintaining regular system audits and upgrades to enhance performance and mitigate risks.
  • Providing troubleshooting and technical support for cloud applications and productivity tools.

This role requires strong technical skills, excellent communication abilities, and a proven track record of success in similar positions. If you possess these qualities, we encourage you to apply.

Requirements:

  • Proficient technical support skills with laptop hardware (Windows 10, macOS) and Android devices.
  • Experience with Freshservice and Manage Engine Desktop Central.
  • Experience with Mobile Device Management tools such as Manage Engine Desktop Central and Jamf Pro.
  • Ability to troubleshoot and support infrastructure components, including wireless networks, multi-function printers, AV equipment, and networking.
  • Strong troubleshooting skills to effectively diagnose and resolve hardware and software issues.
  • Expertise in server management to ensure reliability, security, and performance of server resources.

Benefits:

Working with our team offers numerous benefits, including opportunities for growth and professional development, a collaborative work environment, and competitive compensation packages.

About Us:

We are a dynamic company dedicated to delivering exceptional solutions to our clients. We strive for excellence in every aspect of our business, from customer service to product quality. Join us in shaping the future of technology and innovation.

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